Frequently Asked Questions
How do I make an address change?
For an Obligee you must contact the Kansas Payment Center, 1-877-572-5722, and change the address with them. Also, you will need to phone, fax or email the information to the Court Trustee Office, too.
An Obligor can change it by phone, fax or email.
I have called the KPC’s automated line and I know a payment has been made and sent out. I have not received it. What do I do?
Call the KPC office at 1-877-572-5722. Please wait 2 weeks from the date of issue before calling. They are the only ones who can tell you what day the check can have a stop payment placed on it and be reissued to you.
How do I establish paternity?
Both the Court Trustee and the SRS offer paternity establishment services. Remember that those receiving TAF, Medicaid, and daycare assistance must go through SRS in most cases. To open a case with the Court Trustee, call or come by the office to obtain the Paternity Packet. (Once that is filled out, call the Court Trustee Office to make an appointment to bring the packet in. the CSEO (Child Support Enforcement Officer) will prepare a legal document called a Petition which you must sign.)
My ex-spouse has stopped paying child support. Will a warrant be issued for his/her arrest?
When an individual who is court-ordered to pay child support does not comply with that court order, a citation for contempt may be issued by this office, and the obligor parent will be ordered to appear for a hearing. If that individual was personally served and they fail to appear for court, a warrant may be issued at that time. A judge or hearing officer finds a person to be in contempt, if it appears that they are willfully disobeying a court order.
That person may be sent to jail. The contempt hearing is a civil, or non-criminal, proceeding. Only the District Attorney can request a criminal warrant. Several cases each year are submitted to the District Attorney’s office for consideration of criminal prosecution on a felony charge of failing to support a child. Our office will first contact the recipient of child support before seeking to submit the case to the District Attorney’s Office.
