Potholes

To report a pothole, call 3-1-1 or visit mywyco.wycokck.org.

Crews are proactive when it comes to pothole patching, but unfortunately, they don't spot them all. Please remember to report potholes if you see them while you're out and about. Providing general location information is extremely helpful, and photos are great too! If you use mywyco.wycokck.org, you can add photos that help crews assess severity and get a better idea of where exactly the pothole is located.

As long as there are paved roadways, there will also be potholes. Despite popular misconceptions, potholes can form at any time throughout the year:

• Winter weather is especially tough on roads. Moisture from snow and ice seeps into pavement, freezes, and then expands. The expanded pavement contracts and leaves gaps underneath the surface when it thaws out.
• The summer is equally hard on the roads. Heat from the sun causes pavement to expand, and water can seep through the cracks that form. As streets cool overnight, the pavement contracts and leaves behind gaps in the surface underneath.
• As vehicles travel over these gaps, the asphalt begins to break apart, leaving behind a pothole.

For a visual example of how a pothole forms, check out this graphic:

When it comes to pothole patching, teams prioritize areas with high concentrations of potholes and high-traffic volumes. Other factors matter as well, but high-traffic volume is the primary driver. Some of the other factors are:

• Severity - Dependent on size, depth, and location on the road surface.
• Proximity - Work is assigned to crews based on location of other similar work to allow for efficient routing throughout the day.
• Weather and other contributing factors, like closures, may cause different prioritization of repairs.

In Kansas City, Kansas, Public Works’ Street Division uses both of the City’s Hot Patchers and the traditional “Throw and Roll” cold patching methods.

With onboard attachments like a jackhammer and tack oil application wand, the Hot Patchers allow team members to apply long-lasting and more uniform repairs to road surfaces. While this process is initially slower than the "throw and roll," repairs last much longer – in some cases, until the next overlay or rebuild. Over time, the need to patch the same hole time and time again diminishes significantly. Team members do still occasionally use older patching methods to get material in troublesome holes and buy time until the Hot Patchers or surface treatments are available.

In 2021, Public Works added a brand new Crack Sealing machine to its street maintenance toolkit. Pavement expands and contracts as it cools and warms throughout the year. In some cases, this can cause cracks to appear on the streets. If these cracks are not addressed quickly, they allow moisture to sneak into the road’s surface and ultimately decrease the road’s overall lifespan. The new Crack Sealer allows teams to apply repairs quickly and efficiently, which aids Public Works significantly in their effort to stretch limited dollars further and keep roads healthier, longer. Unique to this model is its onboard and completely self-contained Asphalt Crack Sealing Kettle, which makes it capable of heating, melting, and applying all grades of rubberized asphalt crack sealer, joint sealants, and waterproofing compounds without the need for additional equipment.

Yes - crews take a proactive approach to patching, so they are always on the lookout for new potholes. Unfortunately, they don’t to spot them all.

Remember to report potholes by calling 3-1-1 or visiting mywyco.wycokck.org.

A significant factor is the city's declining Pavement Condition Index (PCI), which measures street quality on a scale from 0 (bare ground) to 100 (brand new pavement).

KCK's PCI is measured every four years. In 2018, the city's PCI was 56 (at-risk). By 2025 it declined to 48 (poor). Lower PCI means more cracks and pavement distress, which combine with water and traffic to form potholes.

The appearance of potholes has increased as PCI has declined. Consider the number of potholes patched in recent years:

• 2019 - 18,575
• 2020 - 26,455 (42% increase from 2019)
• 2021 - 28,573 (8% increase from 2020)
• 2022 - 28,208 (-1.3% from 2021)
• 2023 - 37,108 (37,108 from 2022)
• 2024 - 41,941 (13% from 2023)

While these growing numbers partly reflect improved patching efficiencies and new equipment (like "Patchy" the spray patching vehicle), it's not a good sign overall - the increase shows the city's roads are deteriorating faster than they can be repaired. Without increased maintenance, repaving, and reconstruction efforts, potholes will remain a persistent problem.

What is the PCI Goal?
A PCI of 75 is generally preferred, as it provides a safe, smooth, and low-maintenance ride for motorists. KCK's goal PCI is to reach 65 by 2045. Improving the PCI will reduce road distress and, in turn, help cut down on the formation of potholes.