RideKC Freedom Paratransit

RideKC Freedom is an ADA and Non-ADA Paratransit service that provides origin to destination transportation to persons with eligible disabilities and senior citizens aged 65 years and older to destinations within Wyandotte County. Prior application and approval are required.

ADA Paratransit

What is ADA Paratransit?
RideKC Freedom provides door-to-door transportation for individuals with disabilities who are unable to use fixed-route bus services due to physical or cognitive limitations. This service operates in compliance with the Americans with Disabilities Act (ADA).

Service Hours:
RideKC Freedom ADA Paratransit operates during the same days and hours as Unified Government (UG) Transit fixed-route buses:

Monday – Friday, 5:30 AM – 8:30 PM
Extended evening, weekend, and holiday service is also available through our partnership with the Kansas City Area Transportation Authority (KCATA).

Eligibility:
To qualify for ADA paratransit service:

  • You must have a disability that prevents you from using fixed-route transit.
  • You must complete an application and be approved for service.

 Download the ADA Application Form
For help with the application process, call: 816-842-9070, option 5 or Email: Eligiblity@kcata.org

Features of ADA Paratransit:

  • Door-to-door transportation
  • Trained drivers to assist passengers
  • Service area aligned with the fixed-route network

 

Non-ADA Paratransit


What is Non-ADA Paratransit?

RideKC Freedom also offers transportation for older adults who may not qualify under ADA guidelines but still need assistance getting to essential destinations like medical appointments, grocery stores, or community centers.

Service Hours:
Monday – Friday, 5:30 AM – 8:30 PM
(Weekend and holiday service may be limited.)

Eligibility:
To qualify for Non-ADA paratransit service:

  • You must be 65 years of age or older.
  • You must complete an application and be approved for service.

 Download the Non-ADA Application Form
 For help with the application process, call: 816-842-9070, option 5 or Email: Eligiblity@kcata.org

Features of Non-ADA Paratransit:

  • Curb-to-curb service
  • Friendly, reliable drivers
  • Affordable fares

 

Paratransit Scheduling

We strive to provide reliable transportation services throughout the year. However, please note that there will be changes to our schedules on certain holidays. Here’s everything you need to know about our holiday hours and closures.

Holiday Closures

On the following holidays, Unified Government Transportation (UGT) offices will be closed, and no transportation services will be offered:

  • New Year’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Day

Please plan your trips accordingly and be aware that services will not be available on these days.

Holiday Schedule with Service Availability

On the following holidays, UGT will provide RideKC services from 5:30 AM – 8:30 PM.

  • Martin Luther King, Jr. Day
  • Presidents Day
  • Good Friday
  • Veterans Day
  • Day After Thanksgiving

For the most up-to-date information, we recommend calling (913) 573-8351 or visiting our website at wycokck.org/transportation.

 

Inclement Weather

At Unified Government Transportation (UGT), we are committed to providing safe and reliable service, even during inclement weather. However, the safety of our passengers and employees is our top priority. During periods of severe weather, it may be necessary to make adjustments to our services to ensure everyone’s well-being.

While we will make every effort to maintain regular service, there may be situations where:

  • Delays occur due to adverse weather conditions.
  • Some services are canceled to protect passengers and staff.
  • Buses may be forced to use alternate routes to avoid hazardous conditions or areas that are impassable.

To stay informed about any service changes due to weather, we encourage you to:

  • Tune in to local TV and radio stations for updates.
  • Visit our website at wycokck.org for real-time information.

We appreciate your understanding and cooperation as we work to keep everyone safe during inclement weather. Thank you for choosing Unified Government Transportation!

 

Other Considerations

Are there stairs, locked security entrances, locked gates, fencing? Is the street you live on difficult to find? Will an attendant or companion be traveling with you? If so, please tell the coordinator.

What if I have a problem?

For your convenience, our customer comment line is available 24 hours a day, 7 days a week. If you are experiencing problems with our service, please call (913) 573-8351 and leave your name, phone number and a detailed message. Management Staff will notify you that we received your complaint, research the problem and work with you to resolve the issue.