Frequently Asked Questions

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Who to call if you have a basement backup?

Who to call when you see raw sewage/sewage at ground level?

311 Online, or;
Call: 311: (913) 573-5311

How to report an odor issue?

311 Online, or;
Call: 311: (913) 573-5311

Who to contact regarding BPU billing questions?

How to book a tour of the plant?

To schedule a tour of a plant for you or a group, call: (913) 573-1300

Who to contact and schedule volunteers for local, public programs (schools, libraries, and other local events)?